Summary: Basket Advisory collects only the information needed to deliver our services. We do not sell your data. We do not share it with third parties without your consent. Your data stays in Uganda.
1. Who We Are
Basket Advisory is a professional services and technology company registered in Uganda, operating from Kyamoyka House, 4th Floor, Bukoto, Kampala. We can be reached at solutions@basketadvisory.com.
2. Information We Collect
We collect information in the following ways:
- Contact information — name, email, phone number when you contact us or use our platforms
- Business information — company name, sector, and location for service delivery
- Payroll data — employee names, salaries, and statutory information necessary for payroll processing
- Platform usage data — how you interact with our technology platforms (Jirani, Tajiri, Basket Payroll, Kazi Score)
- Job application data — CV information and contact details submitted through our careers and jobs pages
- Directory enquiries — information submitted when accessing the Uganda Business Directory
3. How We Use Your Information
We use your information to:
- Deliver payroll, tax, and advisory services you have engaged us for
- Process and forward job applications submitted via BasketAdvisory.com
- Communicate with you about your account and our services
- Comply with legal and regulatory obligations under Ugandan law (URA, NSSF, Labour Act)
- Improve our technology platforms and services
- Send relevant updates about Basket Advisory services (you may opt out at any time)
4. Data Storage & Security
Your data is stored securely using Google Workspace infrastructure and our proprietary platforms. We apply appropriate technical and organisational measures to protect your information from unauthorised access, loss, or disclosure. Payroll data is handled with the highest level of confidentiality consistent with professional payroll standards.
5. Sharing Your Information
We do not sell your personal data. We may share information in the following limited circumstances:
- With your consent — for example, forwarding your job application to an employer
- Service delivery — with payment processors (Flutterwave, MTN MoMo, Airtel Money) for payment processing
- Legal requirements — when required by URA, NSSF, or Ugandan courts
- Professional advisors — our auditors and legal counsel under strict confidentiality obligations
6. Cookies
Basketadvisory.com uses minimal cookies to ensure the website functions correctly. We use Google Analytics to understand how visitors use our site. You may disable cookies in your browser settings without affecting your ability to use our services.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (where legally permissible)
- Opt out of marketing communications at any time
- Lodge a complaint with the relevant Ugandan data protection authority
8. Data Retention
We retain client data for the duration of the service relationship and for 7 years thereafter, as required by Ugandan tax and financial regulations. Payroll records are retained for a minimum of 10 years in line with NSSF and URA requirements. Job application data is retained for 12 months after the relevant position is filled.
9. Third Party Links
Our website contains links to third-party websites including BrighterMonday, JobWebUganda, and ReliefWeb. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active clients of material changes by email. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For any privacy-related questions or to exercise your rights, contact:
Email: solutions@basketadvisory.com
Address: Kyamoyka House, 4th Floor, Bukoto, Kampala, Uganda
Phone: +256 792 478 997